This case study, created for Public Sector Nomads by Richard Johnson, ICT Workstream Business Change Programme Manager, and Malcolm Metcalfe, ICT Strategic Solutions & Transitions Manager, focuses on the technology workstream of Walsall MBC’s “Smarter Workplace Programme”. The programme aims to make ongoing annual savings of £965,000 through drastically reducing the number of council buildings, and working to a 65% desk ratio within refurbished, flexible workspaces.
The ICT Workstream was pivotal in enabling the infrastructure for the new ways of working and 6 main solutions are detailed within the case study, with learning and key pointers to consider having the benefit of experience.
This case study will be essential reading for any ICT programme managers about to embark on a similar accommodation downsizing support role, especially as it lists a number of key up front considerations which may help fast track some decision making in terms of similar projects. Equally, it will be very useful for Facilities Management and HR Leads, as it gives an excellent insight as to the complexity of ICT issues required to support both accommodation down-sizing strategies, and implementation of flexible working and home working.
The case study also provides a link to Walsall’s short film, which shows the ‘before’ and ‘after’ situation and provides interviews with managers and staff regarding their views on the new accommodation arrangements.
Our thanks go to Richard Johnson and Malcolm Metcalfe for taking the time to share their experience with the Public Sector Nomads community.
Please note, case studies are only available to Public Sector members.