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Doncaster Council’s New Offices Open

December 4, 2012 By Ken Eastwood Leave a Comment

Image of Doncaster Council Offices Doncaster Council’s new £20m Civic Offices have opened with staff teams moving in between now and the end of January. The move consolidates numerous council offices into one modern, low energy building. It includes a new ‘one-stop-shop’ customer service centre where residents can complete their council business in one visit to one location.

Designed by Cartwright Pickard, the highly sustainable building is hoped to achieve the internationally recognised BREEAM Excellent rating and will mean that the council will eventually be able to realise annual savings of approximately £650,000 from not operating out of multiple inefficient and costly to maintain buildings.

The Deputy Mayor, Councillor Cynthia Ransome, said, “This is a major milestone for the project and our council employees. Over the next two months over 1500 more staff will transfer into the new building which forms a central part of the wider Civic and Cultural Quarter regeneration scheme.”

Picture of Paul Gordon

Paul Gordon, Doncaster Council

ICT Specialist Paul Gordon was one of the first to move in. As part of the team responsible for IT at the council he has been working towards the move for over a year, updating software and installing new systems.

Paul said, “The great thing about the new offices is the ability for us to work more flexibly, using shared workstations that make the most of the building. I also like the fact that the offices are open plan. It encourages everyone to work more closely with other council teams around them.”

Covering 25% of the town centre in the Waterdale area, the first phase of the Civic and Cultural Quarter also includes the new performance venue Cast, Sir Nigel Gresley Square, upgraded road networks which help reconnect Waterdale with the town centre and a refurbished 850 space Civic Quarter Car Park. The project is being delivered by Doncaster Council and its partner Muse Developments.

The project is being part funded by the European Union, as part of the European Regional Development Fund’s support for the region’s economic development through the Yorkshire and Humber ERDF Programme. The Civic Offices open to the public on Monday 14 January 2013.

Elsewhere in South Yorkshire, Rotherham Council recently opened its state of the art Riverside House, built and occupied to similar principles. Public Sector Nomads are running a showcase 21st Century Accommodation workshop in conjunction with the Council on 5th March 2013. Read more and pre-register your interest here.

 

Filed Under: nomadNEWS, nomadWORKSTYLE Tagged With: doncaster, flexible, offices, workstyle

Flexible Working Benefits

September 7, 2012 By Ken Eastwood Leave a Comment

Flexible working benefits employers as well as employees

Image by Kim Scarborough via Flickr

With schools going back this week, it’s business as usual on the roads for Britain’s commuters. But new research commissioned by Regus, the world’s largest provider of flexible workplaces, suggests that many employers are finally freeing staff from the daily commute, with two in five professionals (39%) able to work from locations other than the company’s main offices for at least half the week. This helps them reduce the cost and stress of with commuting and reclaim the hours lost in limbo between their work and home lives.

The 2500-strong poll found that this new flexible workstyle benefits employers as well as staff. Over two fifths (43%) of workers report that they put in longer hours when they don’t have to commute, highlighting the link between flexible location and productivity. 67% of workers also say they spend more time with their partner and family and 60% spend more time exercising and getting fitter.

However, many workers’ aspirations to reduce the frequency of their commute are still thwarted by employer attitudes. 28% cited “company culture” as the main reason for single location working, implying the perceived need to be seen at their desk. This is despite the fact that a full half of respondents report that they have all the tools and technology they need to work anywhere.

Flexible working has hit the headlines over the Games as thousands of workers avoid travel into the Capital, but it is noticeable that many firms in the South East have focused their contingency plans on home working. However, this is often an unpopular and impractical option for staff. Many people miss the social interaction of the office and the clear separation of their professional and personal lives. Previous research has shown that less than 10% of professionals actually want to work from home[1].

For the two in five professionals who are genuine flexible workers, it seems that the key to success is having a choice of ‘third places’ – neither their home nor their office – such as local business centres, libraries and co-working hubs that allow them to avoid domestic distractions without a commute.

Steve Purdy, UK Managing Director at Regus comments: “September signals the return to normal traffic levels for commuters across the country and I’m sure many will spend their journey this week wishing they could work closer to home. Fortunately the number of professionals that are now able to choose between different work locations is substantial, although too many firms equate flexible working with home working. We are seeing a growing number of workers – from small business owners to executives of global corporations – working several days a week at their local Regus centre to avoid commuting to their company offices and to have a refreshing break in their normal routine.

“Congestion is reported to be one of the major sources of stress,[2] so it is very significant that workers reveal that the time saved on commuting would be spent on health and wellbeing activities such as getting fitter at the gym and spending time with family. Confirming previous Regus research linking happier and healthier workers to greater productivity, more than half of professionals say they devote at least some of the time saved on gruelling commutes to working more. So the benefits of flexible working are twofold, on the one hand workers are more relaxed and healthy and on the other they are also more productive benefitting the business too.”

One example of a firm that strives to minimise commuting for its management and staff is Portsmouth-based business and education consultancy, The IBD Partnership.

Raja Ali, CEO, comments: “I know from personal experience that commuting is a mental and physical drain, and one that easily knocks work-life balance out of kilter and saps productivity. So with our staff we try to be flexible and work where, when and how it suits us to get the job done most effectively – whether that’s at home, in the office, at the local Regus centre or on the move. In my business, we no longer have a fixed desk for each member of staff, where they work all day every day.”

 

[1] “Why Place Still Matters in the Digital Age”, ZZA Responsive User Environments, October 2011

[2] http://www.thegreencarwebsite.co.uk/blog/index.php/2012/05/16/stress-and-the-city-commuting-woes-causeing-urbanitis/

 

Regus Logo

Filed Under: nomadNEWS, nomadWORKSTYLE Tagged With: commuting, flexible, flexible working

Government Estate Could Save £800m/yr by 2020

September 4, 2012 By Ken Eastwood Leave a Comment

A new report from the Public Accounts Committee has called for the Cabinet Office’s property arm, the Government Property Unit (GPU), to man-up and implement a more centralised approach, which it believes is needed to drive down the costs of running central government office’s property estate.

The Commons Public Accounts Committee’s 11th Report ‘Improving the efficiency of central government office property’ examined plans to improve the efficiency of the central government office estate and identified that current savings, which have largely been achieved by departments working alone, could be dramatically improved with increased collaboration across the estate.

The Rt. Hon Margaret Hodge MP, Chair of the Committee of Public Accounts, claimed  the Government Property Unit has not provided the leadership necessary to mandate action across Whitehall, was ‘too passive’ and needed to command ‘greater clout’ to ensure government plans are centralised – making use of the government’s buying power to negotiate better terms with major landlords on a standardised basis, rather than departments doing it building by building.

“Much will depend on the management of the government estate being much more tightly controlled from the centre rather than leaving individual departments to their own devices,” she criticised.

Effectively consolidating the government office estate, the Committee predicts, will lead to the mothballing of unused buildings and it strongly suggested that the government should just ‘get on with selling buildings, rather than holding on in the hope of a future rise in property prices.’

Hodge explained, “Central government offices cost the taxpayer around £1.8 billion a year to run. Progress has been made in recent years to drive costs down, but a more ambitious approach could deliver much bigger savings: more than £800 million a year by 2020.”

Image of report - click to download pdf

 

Filed Under: nomadNEWS, nomadWORKSTYLE Tagged With: accommodation, government, savings

Open Plan Office

October 28, 2010 By Ken Eastwood Leave a Comment

Great film made in just a few hours starring the Senior Management Team at Heemstede Municipality, before staff moved into their new building.

Hot desks and clear desk policies such difficult concepts for some! Willem van den Berg, CEO, features in the film and spoke at WorkTech2010 earlier this year.

Filed Under: nomadGENERAL, nomadWORKSTYLE

Results Only Work Environment (ROWE)

January 5, 2010 By Ken Eastwood 5 Comments

A Results Only Work Environment  (or Results Oriented Work Environment), is a radical management strategy in which employees are paid for what they achieve rather than the number of hours they work.  In simple terms, think numbers of widgets made rather than number of hours spent making widgets and apply that concept to all types of work.      

This resonates with the Nomad view of work being an ‘activity’ rather than a ‘place’.      

In a ROWE, people do whatever they want whenever they want – as long as the work gets done. Employees control their own calendars and are not required to be in ‘the office’ if they can complete their tasks elsewhere. In the park, in a coffee shop, at 3am or on Sunday. Whenever and wherever.      

Pros:      

  • Flexible work hours help participants to better balance work and home life
  • Less demanding work environments and an end to the long hours culture reduces stress and contributes to a healthier workforce
  • Demonstrates a positive and trusting employer/employee relationship that can lead to greater employee satisfaction and loyalty
  • Teamwork, morale and engagement can soar

 Cons:        

  • Output measurement is harder for some jobs
  • Management can be challenging (culture change)
  • Some people have a harder time working with others without face-to-face interaction
  • Can be destructive for individuals who don’t have the discipline to hold themselves accountable for what they should work on
  • There is potential for unreasonable expectations to be set that by default demand employees to work at all hours just to conform, perversely blurring the boundaries between work and family life   
Why Work Sucks

Why Work Sucks by Cali Ressler & Jody Thompson

 

In the States, Cali Ressler and Jody Thompson, are leading advocates for the movement. Check out their book or caliandjody.com or the ROWE Facebook page for more detail.      

The ROWE methodology was most famously implemented at Best Buy, a Fortune 100 company.      

There’s a fascinating write up over at BusinessWeek, entitled, “Smashing the Clock” which begins,    

“One afternoon last year, Chap Achen, who oversees online orders at Best Buy, shut down his computer, stood up from his desk, and announced that he was leaving for the day. It was around 2 p.m., and most of Achen’s staff were slumped over their keyboards, deep in a post-lunch, LCD-lit trance. “See you tomorrow,” said Achen. “I’m going to a matinee.” Under normal circumstances, an early-afternoon departure would have been totally un-Achen. After all, this was a 37-year-old corporate comer whose wife laughs in his face when he utters the words “work-life balance.” But at Best Buy’s Minneapolis headquarters, similar incidents of strangeness were breaking out all over the ultramodern campus.”   continued…   

Fully implementing a ROWE in the UK public sector would be challenging. However, we need to embrace the principles and begin to adjust our thinking and our approach. Lean and effective 21st century public services require new thinking and visionary leadership. Perhaps we should loosen our ties, release control a little and try some new approaches. The days of the workhouse are long gone and study after study confirm that we are not best served by legacy ‘command and control’ management styles.

Filed Under: nomadWORKSTYLE Tagged With: results, ROWE, work

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