BT Archives - public sector NOMADS

Edinburgh City Council have been shortlisted as finalists in this years e-Government National Awards for deployment of a mobile working solution developed with BT and mobility partner, Kirona.

e-Government National Awards

Prime Minister David Cameron congratulated the finalists and said that digital communication was key to making government more transparent, “The e-Government National Awards recognise some of the brilliant work done by digital specialists working across national and local government,” he said. “I congratulate all the nominees and encourage all digital specialists across the public sector to follow their good example and innovation.”

The Building Services application at Edinburgh provides real-time jobs to the workforce and has also taken top honours at the council’s annual awards. Edel McManus, Business Improvement Manager, says, “Dynamic job allocation is allowing us to complete more jobs without needing to pass work to outside contractors. In fact, during the first six months of operation the mobile platform supported a 25 per cent reduction in outsourced jobs.”

Along with achieving the authority’s internal goals to better manage job material and van stock used, reduce administration, and improve health and safety (integrated panic buttons, risk assessments and vehicle checks), there have been benefits for the council’s employees and tenants, too;

· The tradespeople have a more balanced workload and a reduction in travel time and paperwork.
· The Council’s call centre can now offer tenants a same-day appointments service for the first time.
· An automated text service provides appointment reminders to tenants and, on the day, advises when someone is on their way. This improves the customer experience and reduces the number of missed appointments – a further boost to efficiency improvement.

Find out more in this short video;

[mediaplayer src=”https://publicsectornomads.com/wp-content/uploads/2010/11/BTEdinburgh.wmv” width=640 height=360]

Read more about the awards here and for more information on the mobile working solution used at Edinburgh contact Kirona.

Remote Employment and BT Business announce the 2010 Remote Worker Awards Winners.

The awards recognise the achievements of people who work from home or remotely and their employers. Hundreds of entries were received for the awards and the judges selected the winners based on the individuals or companies that demonstrated how remote working had created the greatest positive impact on their work life.

Mick Hegarty, Strategy and Commercial Director, BT Business said: “It is estimated that 3.5m people work from home and BT Business research shows that 55 per cent of the UK’s employees are working from home more often than they did before in the current climate. These awards highlight some of the best examples of how remote workers are helping the environment, increasing business productivity and improving quality of life. The commitment of these fantastic award winners coupled with technology that enables flexible working means that even more people can now work in this way and get more out of their working and home lives.”

Read more about the 2010 Remote Worker Award Winners here.

Edinburgh Building Services

Remote Worker Awards