Change Archives - public sector NOMADS

PSF & NDL Mobile Working Survey Results 2009: Trends in Mobile Working

November 11, 2009 By Gary Marston Leave a Comment

Chris Coleman, Product Manager, NDL

NDL in conjunction with Public Sector Forums is currently undertaking a comprehensive survey of mobile working practices across local government, due to be published at this event. This presentation will provide an insight into the survey results and present the key findings around issues which include:

What stage adoption of mobile technology is really at?
Planned growth of use mobile devices over the next few years.
Perceived barriers and benefits to mobile working.
Which departments tend to take the lead?
Should the approach to mobile working be corporate?
Does the technology match the hype?

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Filed Under: Case Studies, Mobile & Flexible Working Tagged With: Change, efficiencies, local government, mobile working, service delivery, transformation

Making the shift to flexible working

February 11, 2008 By Gary Marston Leave a Comment

Lisa Sibley, Principal HR Consultant, HR Strategy, Policy, Resources and Performance, Essex County Council

This session will give delegates an overview of how Essex successfully rolled out an improved and very broad Flexi-time scheme across the organisation to include: –

How a successful business case was made to support such a wide roll out
Getting manager buy-in and overcoming resistance barriers
How the scheme is contributing to organisational change, efficiency reviews and employee work-life balance
The role of HR in supporting services to implement flexible working

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Filed Under: Case Studies, Mobile & Flexible Working Tagged With: Change, flexible working, HR, improvement, local government, nomads, transformation

Cutting the Wires and The Footprint

February 11, 2008 By Gary Marston Leave a Comment

Paul Bettison, Leader, Bracknell Forest Borough Council

Paul will capture your imagination about how ‘cutting the infrastructure wires’ can not only release office space and also provide better customer service but, how it should be an integrated part of your strategic planning and provide a solution for operational front line managers and your Council’s community Leadership role.

Paul’s presentation provided useful tips on the strategic challenges, the necessary vision and delivery of mobile working. Paul is always clear that remote and mobile working are subtly different and should not be confused but, form part of the menu a forward thinking Authority should have to pick from.

Paul explained the practical development of the business case and the importance of identifying and delivering the return on investment and explained how this can be a vehicle for delivering transformation change of services for those that need it whilst also being able to deliver organic change for those who prefer this approach.

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Filed Under: Case Studies, Mobile & Flexible Working Tagged With: Asset Management, Change, efficiencies, flexible working, mobile working, nomads, transformation

Mobile working in the NICS

February 11, 2008 By Gary Marston Leave a Comment

John A McKernan, Head of Enterprise Design Authority & CTO, Delivery and Innovation Division, The Northern Ireland Executive

This presentation will address how the NICS is embracing the latest mobile technologies to enable staff to work more flexibly and efficiently. It will explain how it is interfacing with the Workplace 2010 Strategy and running a number of proof of concept projects to prove that the technologies not only work but that they comply with the NICS IT security requirements.
(John will also cover property implications).

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Filed Under: Case Studies, Mobile & Flexible Working Tagged With: Asset Management, Change, efficiencies, flexible working, mobile working, nomads, transformation

Mobile working (The manager’s perspective) – Ann Watson, Regional Service Manager (Care Services) and Alastair Lang, Service Delivery Manager (ICT Support and Marketing), Glasgow City Council

February 11, 2008 By Gary Marston Leave a Comment

Direct and Care Services is one of the largest departments within Glasgow City Council with some 9000 staff. Primarily it delivers front line services including homecare, catering, cleaning and janitorial services. A major challenge for the organisation has been supporting the people delivering these services with the right information systems, whether they are at home, in remote premises or unconnected environments.

Alistair and Ann discussed their mobile working journey five years down the line, where they are now with 400 people with either a laptop or PDA, accessing and updating information using both time tested and emerging technologies. They discussed the challenges and approaches to deployment from a managerial perspective and the issues they have encountered and learned from over the last few years.

Taking I.T. With You

February 11, 2008 By Gary Marston Leave a Comment

Declan Grogan, Managing Director, ndl-metascybe

This presentation looks at the use of mobile computing devices, specifically in relation to their use with ‘Line Of Business’ applications in the field. – It will provide a high level overview of the benefits of the adoption of these technologies as well as looking at some of the challenges that real life users can face and how to overcome them. – The what, why and how of field based application delivery.

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Filed Under: Case Studies, Mobile & Flexible Working Tagged With: Change, mobile working, nomads, service delivery, transformation

PSF & NDL Mobile Working Survey Results 2009: Trends in Mobile Working

Making the shift to flexible working

Cutting the Wires and The Footprint

Mobile working in the NICS

Mobile working (The manager’s perspective) – Ann Watson, Regional Service Manager (Care Services) and Alastair Lang, Service Delivery Manager (ICT Support and Marketing), Glasgow City Council

Read more about this case study here

Taking I.T. With You